SOPs: When to Change Them and How to Make Them Stick
A sailor without a map risks spinning in circles, so, too, does an employee without a standard operating procedure. These step-by-step directional guides known as “SOPs” (standard operating procedures) provide the framework employees need to ensure consistency. While the nature of the SOP is critical, revamping the components procedure whenever needed might be just as important.
A thorough review and update of all SOPs is an exercise that should take place at least once a year. Some companies aren’t sure where to begin. When leadership does find that they need to make a change, many leaders don’t know how to put that update into place. If the thought of changing your SOPs is giving you pause, check out the helpful tips we’ve included below. (more…)