
Win in Procurement Management
In general, utility activities are process-oriented. Employees turn on and off service, make repairs, perform preventive maintenance, and collect payments. This work follows a step-by-step
In general, utility activities are process-oriented. Employees turn on and off service, make repairs, perform preventive maintenance, and collect payments. This work follows a step-by-step
When it comes to conversations within the utility industry, safety is at the top of the list. It’s one of those things that has always
Customer service is a complicated aspect for any business. Historically, it has been especially complicated for those in the utility space. According to a Utility
The most successful organizations are those that promote a culture of helping others before themselves. This type of approach has a number of names, from
There was a time when “choice” and “utilities” were two words that seldom intersected. Today, that’s hardly the case as the exploration of new types
According to a 2019 survey conducted by Microsoft, 90% of Americans consider customer service a factor when deciding if they want to do business with
With the pandemic in effect, companies in a wide variety of industries already knew that managing a remote workforce can be challenging. How does leadership
If there’s one reason why workplace relationships matter, it’s that full-time employees likely spend more hours with their coworkers than they do with their own
In its 2020 Global Trends Report, LinkedIn Talent Solutions reported that 96% of talent professionals believe employee experience is gaining in importance. The employment and
Much has been said and written about the state of America’s utility infrastructure, including by us. From its age and condition to the importance of
Utility Partners of America (UPA) was founded in 1997 and is a leading provider of Project Management, Construction Management, Operations, Maintenance and Professional Services.
UPA partners with utilities and energy cooperatives located throughout the United States to build, inspect, maintain and upgrade the nation’s utility infrastructure.
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