Much has been said and written about the state of America’s utility infrastructure, including by us. From its age and condition to the importance of

If you’re involved in a customer service business, chances are that you’re monitoring your brand’s Net Promoter Score (NPS). This score is an indication of

Utility companies have a lot going on all at once. They generate and deliver much-needed resources like electricity, gas, and clean water. Their office-based operations

There are a few guarantees in the utility industry. One of them is that every company’s infrastructure will fall victim to rust and corrosion over

If you work in utilities, you’re probably familiar with OSHA standards and regulations. These are federally adopted guidelines designed to keep employees safe and healthy.

The World Health Organization (WHO) defines tetanus as “an acute infectious disease caused by spores of the bacterium Clostridium tetani.” When most of us think

When most people think of utilities, they picture industrial-sized pipes, tanks, and machinery. Infrastructure that helps deliver clean water, gas, and electricity. These elements are

A boat with everyone rowing in the same direction is bound to reach a destination faster than one with rowers who aren’t in sync. For

Whether we’re talking about sailors in the 1800s or road trippers in 2021, maps are crucial for helping to find your destination. While we typically

Visual cues are not enough when it comes to the damage that corrosion can have.  We’ve talked recently about the causes of corrosion on utility