
Improve Call Center Operations With These Four Tips
In terms of unpleasant experiences, a trip to the dentist tops the list for most people. But being bounced around from one call center representative
In terms of unpleasant experiences, a trip to the dentist tops the list for most people. But being bounced around from one call center representative
If you’re a regular visitor to our blog, you might have caught part one of our leak detection series focusing on water. For today’s part
While there’s much to debate about what the future of utilities looks like, one thing that’s universally clear is this: current infrastructure is aging rapidly.
Utilities like those that supply power, water, and gas for residents and businesses are your prototypical service providers. Excluding the production of clean water, these
The history of work uniforms is a tale nearly as old as time. Some historians even describe workers in the middle ages donning badges or
Warren Buffett, one of the business world’s most successful investors, entrepreneurs, and philanthropists, has never been short on words when it comes to running a
There once was a time when utility customers had very simple requests. They wanted the company to deliver a service that was safe to use,
The utility industry is unique in that a provider may have little to no competition for their services. This is especially true in states where
Smart and automated technologies have revolutionized the way we live our lives. From how we consume content like television and music to the ways in