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News
Read more about the article How UPA’s Call Center Supports Utility Meter Exchange Programs

How UPA’s Call Center Supports Utility Meter Exchange Programs

  • Post author:Douglas Bernstein
  • Post published: September 28, 2026
  • Post category:Field Operations

What you'll learn: How UPA’s utility call center supports meter exchange programs and customer communication How appointment scheduling, reminder calls and outbound communication support utility programs How UPA provides 24-hour,…

Continue ReadingHow UPA’s Call Center Supports Utility Meter Exchange Programs
Read more about the article How UPA Executes Field Operations at Scale, Powered by Ensight Plus

How UPA Executes Field Operations at Scale, Powered by Ensight Plus

  • Post author:Yvonne Kalbfell
  • Post published: August 20, 2026
  • Post category:Field Operations

What you'll learn: How UPA's field operations move from dispatch through completion using Ensight Plus How UPA uses workflow configurability and quality auditing together to protect data accuracy How UPA’s…

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Read more about the article The Case for Proactive Meter and Communication Module Replacement

The Case for Proactive Meter and Communication Module Replacement

  • Post author:Yvonne Kalbfell
  • Post published: June 25, 2026
  • Post category:Field Operations/Meters

Why planned replacement programs covering meters and communication modules outperform reactive ones across gas, water, and electric systems.

Continue ReadingThe Case for Proactive Meter and Communication Module Replacement
Read more about the article Winter Weather Readiness for Utility Field Operations

Winter Weather Readiness for Utility Field Operations

  • Post author:Yvonne Kalbfell
  • Post published: January 24, 2026
  • Post category:Field Operations
  • Post comments:0 Comments

Winter weather brings challenges such as low temperatures, ice, reduced daylight, and schedule disruptions to utility field operations. Proactive preparation helps crews stay safe, maintain productivity, and address risks before…

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About Us

Utility Partners of America (UPA), a System One company, was founded in 1997 and is a leading provider of Project Management, Construction Management, Operations, Maintenance and Professional Services. 

UPA partners with utilities and energy cooperatives located throughout the United States to build, inspect, maintain and upgrade the nation’s utility infrastructure.

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